Network Administration
Managing and securing your network infrastructure for high performance, availability and security.
Around-the-clock support
IT Support & System Administration
Fast help with IT issues, proactive system monitoring and technical support for your business — so you can focus on your work.
Support Levels
Our helpdesk provides IT support on three levels — from rapid first aid to in-depth system analysis.
- 1st Level Support:Rapid first response to urgent hardware and software issues — reachable around the clock.
- 2nd Level Support:Advanced technical analysis and resolution of more complex network and software problems.
- 3rd Level Support:In-depth system analysis, strategy optimization and specialist support for VoIP and cloud systems.
Which IT systems does MH-Digits support?
Windows Administration
Configuration, maintenance and support for Windows servers and business workstations.
Linux Administration
Professional administration and troubleshooting for Linux server environments — stable and secure.
System Monitoring
Proactive monitoring of your IT systems to detect issues early and ensure business continuity.
Frequently asked questions
Which IT systems does MH-Digits support?
MH-Digits supports networks, Windows servers and business workstations, as well as Linux servers. Proactive monitoring of IT systems is also offered.
Which support levels are available?
The helpdesk has three support levels: assistance with hardware and software issues, analysis of more complex network and software problems, and in-depth system analysis with specialist support for VoIP and cloud systems.